ReConnect Distance Counselling (RDC) services are designed for individuals experiencing challenges related to involvement in the Ontario Criminal Justice System.

ReConnect supports individuals facing a wide range of challenges, including substance use concerns, anger management, domestic violence, criminogenic behaviours, relationship difficulties, trauma, and life transitions. The service provides individualized counselling, assessments, and structured programs designed to help clients understand their challenges, develop healthier coping strategies, and create meaningful change.

The ReConnect approach combines insight-oriented counselling, cognitive behavioural strategies, education, and practical skill-building. Programs are tailored to each client's circumstances and goals, with a focus on accountability, personal growth, resilience, and long-term positive outcomes.

ReConnect Distance Counselling has in place a secure, privacy-focused software platform approved for healthcare use. We also operate a quality Internet Security platform to protect against malware and hacking.

Documents sent via email may be password-encrypted if the client desires. Despite these safeguards, electronic communication carries inherent risks, including unauthorized access, technical failures, or data breaches beyond the therapist's control.

We abide by the privacy laws of Ontario, Canada, and those of our regulatory body.

Maybe. It will depend on your individual benefits package. We suggest speaking with your plan coordinator beforehand to determine this.

If you have coverage with Sun Life or Blue Cross, we may be able to direct bill for our services. Please speak with us about this. If another provider covers you, you will need to submit your receipts for reimbursement.

If you're a member of the Military, a Veteran or an RCMP member, we may be able to bill directly on your behalf.

Sometimes. All of our Counsellors are very busy and have specific areas of specialty. We try to match clients with the appropriate Counsellor to meet their needs. We will always try to facilitate that request, but can't make that commitment.

Probably, yes. Many of our Counsellors are very good at working with strong accents; however, if there are challenges with understanding, we can provide an interpreter to help facilitate sessions.

Please see the Programs page on the website. Programs are not one-size-fits-all. They are customized to meet each client's individual circumstances and needs.

Our counselling is done by phone. Your Counsellor will phone you on the date and time of your scheduled session. You must be in a private location during sessions. Sessions generally last for an hour but may be a little shorter or longer depending on the individual circumstances.

Please get in touch with us for our fee schedule. Our pricing is in keeping with industry standards.

We provide detailed completion reports and confirmation letters. Other requested documents can be provided upon request.

Yes, all of our programs have been accepted by the Ontario Court of Justice.

The Court may request a certain number of sessions. If a lawyer has referred you, they may request a certain number of sessions be completed. If the number of sessions required is not provided, we will determine that based on the seriousness of the offence, and the issues presented. Our average program is 8 sessions.

That depends on the situation. Sometimes a program is timelined to the court schedule. We will do our best to meet that scheduled deadline, but sometimes your issue may need to be put over until a later date to complete the program.

If there is no urgency, we suggest no more than 2 counselling appointments in a single week, and to keep the momentum of the sessions going, we suggest at least 1 session every 2 weeks.

You can reach out via the contact form on this website or by phone at 705-328-3400. Please keep in mind that we are a very busy clinic. It may take us 3 days to get back to you. Contact via the website is the best option.